Privacy Policy
Overview
Imperial Color Diamonds Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of every visitor and client. This Privacy Policy explains what personal information we collect through this website, why we collect it, how it is used, and the choices available to you.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will become effective upon publication.
Information We Collect
When you submit an inquiry or appointment request through this website, we may collect information including:
- Your full name
- Email address
- Phone number
- Preferred appointment date
- The content of your message or inquiry
For certain appointments or high-value consultations, we may request a government-issued photo ID before confirming an appointment. This is requested solely for identity verification and security purposes, to help protect both our clients and our business.
We may also automatically collect certain non-personal information, such as browser type, device information, and general website usage, to help maintain and improve website performance and functionality.
We do not knowingly collect personal information from individuals under the age of eighteen. If you are under eighteen, please do not submit personal information through this website without the consent of a parent or legal guardian.
How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiries, appointment requests, or consultation requests
- Communicate with you regarding our products and services
- Verify identity where appropriate for security purposes
- Maintain the security and proper functioning of our website
- Comply with applicable legal obligations
We do not use your personal information for marketing communications unless you have separately chosen to receive them.
Government-Issued Identification
Where government-issued identification is requested, it is collected solely for identity verification in connection with a specific appointment or transaction.
Identification documents are handled with additional care, retained only for as long as reasonably necessary for the purpose for which they were collected, and are not used for any unrelated purpose.
We do not sell, share, or disclose identification documents to third parties except where required by law.
Payments
This website does not process payments or collect payment card information. Any payment arrangements related to a consultation or commission are made directly with our team, separately from this website.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist us in operating our website or fulfilling a client request — such as website hosting, email delivery, and insured shipping providers — solely as necessary to perform that service, and under an expectation that they protect its confidentiality.
We may also disclose personal information where required by law or where necessary to establish, exercise, or protect our legal rights.
Cookies
This website may use standard technologies necessary for its operation and performance. If additional cookies, analytics, or similar tools are introduced in the future, this Privacy Policy will be updated to reflect that.
You may disable cookies through your browser settings; doing so may affect certain features of the website.
Data Security
We take reasonable administrative, technical, and organizational measures to safeguard the personal information you provide. Access to personal information is restricted where appropriate, with particular care given to sensitive information such as identification documents.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce our agreements.
Identification documents, where collected, are retained only for the period reasonably necessary to complete the applicable verification process, and are securely deleted thereafter unless a longer retention period is required by law.
Your Privacy Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where consent is the basis for processing
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality. The updated version will always be posted on this page with a revised Effective Date.
If you have any questions regarding these Terms & Conditions, please contact us.
Imperial Color Diamonds Inc.
Toronto, Ontario, Canada
Email: hbioukzadeh@gmail.com